Dear Mr. Smith,
Thank you so much for your efforts!
Your email was a big shock for us and our client. The weird reason caused us a big trouble.
Normally, if any item is going to be out of production, DD should notify clients as early as possible.
Then, they will have enough time to make purchase for stock or find another way to solve the problem.
This time, informing of this suspension and leaving no time for client to react already hurt your reputation (Ours as well).
Today, we had a meeting with the our client.
They had been your headquarters in Europe. The good service and professional image impressed him so much.
Therefore, he was so surprised at what you did this time as well.
Pls keep in mind that the information of production suspension should be announced earlier.
If any similar situation happen in the future, our client might exclude DD from their supplier list.
For this case, we were fortunate enough to have a new 000 from your side. Or, it was not easy to free us from the serious outcome.
We have no stainless steel heart to take one more shock. No more, please.
Regarding a loss indication from the local police for the missing 000, that’s impossible for our client to get.
So, the top priority for you now is give us s new offer!
Or, maybe DD will get a loss indication from the police for Mr. Smith.
Mr. Smith Moon
Dead or Alive